ServiceNow, Tech Mahindra expand multi-year partnership to scale enterprise AI deployments - NOW News | RalliesServiceNow, Tech Mahindra expand multi-year partnership to scale enterprise AI deployments
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NOW• Partnership expansion for enterprise AI rollouts
- ServiceNow expanded a multi-year partnership with Tech Mahindra to accelerate production-scale enterprise AI deployments.
- The collaboration combines ServiceNow’s AI platform with Tech Mahindra implementation capabilities to move customers from pilots to governed rollouts.
- Tech Mahindra will set up an AI and Innovation Center of Excellence within its ServiceNow practice, featuring AI Control Tower and EmployeeWorks.
- Tech Mahindra cited internal validation at scale, including more than 100,000 cases per month across 90 countries.
- ServiceNow said the approach delivered cost benefits, improved experiences for 150,000 employees, and cut first-level IT support by about 25%.
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