Twilio Secures Multi-Year AEG Partnership at Crypto.com Arena and LA Kings
Twilio formed a multi-year strategic partnership with AEG to deploy its customer engagement platform across Crypto.com Arena, the LA Kings and AXS ticketing. As Founding Partner of Crypto.com Arena and LA Kings away-helmet partner, Twilio gains premium branding rights and will use its Segment data platform to personalize fan communications.
1. Twilio Schedules Q4 and Fiscal 2025 Earnings Release
Twilio has confirmed that it will release its fourth quarter and full fiscal year 2025 financial results on Thursday, February 12, 2026, immediately after market close. The company will hold a live conference call at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on the same day to review performance metrics and provide forward guidance. Investors and analysts can register for the webcast via Twilio’s Investor Relations website, where both the live stream and a replay will remain accessible until 11:59 p.m. Eastern Time on February 12, 2027. Twilio also uses its X feed and LinkedIn page to ensure broad, compliant dissemination of material information under Regulation FD.
2. UBS Analysts Highlight AI-Driven Voice Revenue Upside
In a recent research note, UBS analysts reiterated their Buy rating on Twilio, citing evidence from over ten customer checks that enterprises are increasingly evaluating Twilio’s platform to power AI-enabled customer support and sales workflows. UBS projects that Twilio’s voice revenue could more than double over the next two years as adoption of AI-driven voice assistants and conversational agents scales across industries such as financial services, healthcare and retail. The analysts pointed to early commercial deployments generating mid-single-digit percentage increases in contact center efficiency and a 20% rise in average revenue per user where AI integrations have been activated.
3. Multi-Year Partnership with AEG to Transform Fan Engagement
Twilio has entered into a strategic, multi-year agreement with AEG to deploy its Customer Engagement Platform across Crypto.com Arena, the LA Kings organization and AXS, AEG’s global ticketing platform. As Founding Partner of Crypto.com Arena—which hosts over 200 events annually—Twilio will gain prominent LED ribbon board exposure, 360-degree scoreboard branding and dedicated fan activation spaces. The platform’s Segment Customer Data Platform will unify fan profiles across ticket purchase, in-venue behavior and post-event interactions, enabling AEG to deliver targeted offers and personalized mobile notifications. Twilio Programmable Messaging and Verify already power SMS communications and multi-factor authentication for AXS, and the expanded partnership aims to extend those services to enhance ticket transfers, promotional campaigns and real-time account security for millions of fans worldwide.