ERIC•ERIC•Ericsson’s Vonage unit achieved the top spot for Video use case in the 2026 Gartner Critical Capabilities for CPaaS and was named a Leader in the 2026 Gartner Magic Quadrant, marking its fourth consecutive recognition. Vonage’s cloud communications suite integrates messaging, voice, video and network APIs for enterprise digital transformation.
Vonage, the CPaaS arm of Ericsson, secured the #1 position for Video use case in the 2026 Gartner Critical Capabilities for Communications Platform as a Service and was positioned in the Leaders Quadrant for both Ability to Execute and Completeness of Vision in the 2026 Gartner Magic Quadrant for CPaaS. This marks the fourth time Vonage has earned top honors in these flagship Gartner evaluations, underscoring consistent performance and market validation.
Vonage’s platform combines programmable messaging, voice, video, email, authentication, identity insights and Quality on Demand (QoD) with robust security and fraud prevention. These network-powered APIs enable developers and enterprises to embed real-time communications into applications, enhancing operational efficiency across mobile networks and cloud environments while driving improved customer engagement and business outcomes.
This dual recognition reinforces Ericsson’s positioning as a full-stack communications provider through its Vonage subsidiary. The accolades are expected to bolster sales efforts, attract new enterprise clients and drive cross-selling opportunities across Ericsson’s network infrastructure and cloud services, potentially accelerating revenue growth in its Global Communications Platform business area.
